Stay Safe Online


What are cookies?

A cookie is a small piece of information placed onto your computer by the majority of websites that you visit. Cookies cannot be read by any website other than that which placed the cookie onto your computer.

We use the following category of cookies, as outlined by The International Chamber Of Commerce (UK)

  • Strictly Necessary
  • Performance
  • Functionality
  • Targeting

Strictly Necessary

These cookies are essential in order to enable you to navigate the website and use its features, such as accessing secure areas of the site like your online banking. Without these cookies your online banking will not function and you will not be able to apply for products or obtain a quote. Examples include:

  • Keep your online transactions secure. This is done by storing your sign-in details temporarily using a session cookie. This type of cookie will then be deleted when you sign out of the Online Banking service.
  • Enable you to access previously saved quotations.
  • Automatically sign you out of the service after 10 minutes of inactivity for security purposes.


These cookies collect information about how users use a website, for example which pages are most accessed by users or which pages have errors. These cookies do not collect personal information - information collected is anonymous. They are used to help us understand how our website is working and make improvements if required.

On our site, for example, we use the following performance analysis cookies:


These cookies allow websites to remember choices you make to improve your visit. Examples include:

  • your preferred language
  • your preferred text size settings
  • remember if we have already asked you to take part in a survey

This website currently uses a functional cookie to remember whether or not we have displayed the "cookie information" banner message to you. This ensures you do not repeatedly see this message every time you visit our site. The cookie expires after 90 days.


We use third party cookies along with our marketing partners to present you with appropriate offers and advertising as you browse other sites on the internet, based on the products you looked at while on our site. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.

We will only send marketing emails when customers have given us permission to do so. Our partners have access to this data, to help increase the relevancy of our direct marketing.

Third parties

Our third party applications also use cookies. For more information you can view their cookie policy on the relevant third party website.

Disabling cookies

It is possible to disable the cookies when using this website. Please refer to your internet browser's help section for information on how to do this.

For further information on cookies please refer to the following website:

You can find further information on the ICC UK and EU Privacy Directive here:

We are using cookies on this website to enhance your browsing experience. You can read more information on our cookies by clicking the "Find out more about cookies" button. By continuing your journey on this site you consent to the continued use of cookies.

Find out more about cookies